Employee not required to call in every day for ongoing absence

Employee took several days off when father was hospitalized
|Canadian Employment Law Today|Last Updated: 02/05/2014

An Ontario worker who was dismissed for failing to notify her employer regularly for an ongoing absence has been reinstated by an arbitrator.

Tracy Miller was an encapsulation operator for Accucaps, a pharmaceutical manufacturer in Windsor, Ont. Miller’s position involved 12-hour shifts for two consecutive days followed by two or three days off.

Accucaps had a procedure for employees needing to call in to report an absence. If an employee was going to be absent for her shift, she was required to call an answering service and answer a series of standard questions about her name, contact number, the reason for the absence and its expected length.