Air Canada worker deserved suspension, not firing

Worker's attempt to help mother of co-worker at expense of paying customers was serious misconduct
|Canadian Employment Law Today|Last Updated: 04/29/2015

An Air Canada employee has had her dismissal for giving a co-worker’s mother priority over paying passengers overturned by an adjudicator in favour of a suspension.

Magdalena Kaszyca was a customer service manager (CSM) for Air Canada at Pierre Elliott Trudeau International Airport in Montreal. Hired in May 2011, Kaszyca was held to the Air Canada code of conduct that required employees to avoid conflicts of interest and to identify them, such as when friends or relatives were involved.