Bank ordered to pay employee $15,000 for mental suffering

Court says Bank of Montreal’s actions were “flagrant and outrageous” in its treatment of overworked employee
By Todd Humber
|Canadian Employment Law Today

A court has ordered the Bank of Montreal to pay a former employee $15,000 for mental suffering on top of her severance pay.

The employee, Susanne Zorn-Smith, suffered a breakdown after working days, nights and weekends to meet the demands at an understaffed branch in Smiths Falls, Ont.

In her judgment, Ontario Superior Court Justice Catherine Aitken said the bank was aware of Zorn-Smith’s history of long hours and missed lunches.