The case for a policy manual: It causes more good than harm

By Peter Israel
|Canadian Employment Law Today

Some employers are reluctant to embrace the concept of employment policies because they see them as a waste of time and money.

They may also mistakenly perceive the policies as an unnecessary encumbrance, a harness which will inhibit flexibility in the workplace.

Properly drafted employment policies should preserve some flexibility for the employer. But employers should be aware that, in most cases, the very flexibility they seek to preserve may in fact be the cause of many workplace problems. Where management act in an arbitrary and capricious manner, and fail to treat employees consistently and fairly, employers will encounter workplace conflict, low morale, reduced productivity and high turnover.