It’s not hard to say ‘I’m sorry’ when it saves your job

When tempers flare at work, sometimes all that’s needed to set things straight is a good apology
|Canadian Employment Law Today

That’s what happened with Toplica Panic, a machinist at Oak Leaf Confections Ltd. in Toronto, who got into an argument with a supervisor.

Panic was hired in 1987 and fired on May 5, 2006, following an incident on the evening shift of April 27 involving Tomy Chunbamala, a company supervisor. Panic acted “abusively, insubordinately, threateningly and inappropriately” towards Chunbamala.

Panic’s union, the Bakery, Confectionery, Tobacco Workers and Grain Millers International Union, Local 264, grieved the termination. Following two days of hearings at the Ontario Arbitration Board, both sides pursued settlement discussions, which proved successful.