Employers can’t be passive about harassment of staff by customersResponsibility of ensuring harassment-free workplace lies with the employerBy Brian Kenny07/25/2007|Canadian Employment Law Today Question: A store employee who often works alone has been harassed repeatedly by a customer and we're not sure what measures we can take. We've told the employee to report the customer to police. To what extent are we responsible for dealing with the situation? How much liability does an employer have for a customer? Answer: To Read the Full Story, Subscribe or Sign In Remember Me Forgot Password If you are a current Subscriber, please click here to set-up or update your login information.