Third time’s no charm for menacing employee

Transit collector denied threatening customer in altercation but had been terminated twice before for similar behaviour
By Jeffrey R. Smith
|Canadian Employment Law Today|Last Updated: 02/03/2009

Employee blows last chance

The Toronto Transit Commission (TTC) ran out of patience with an employee after it received a complaint accusing him of insulting the customer with a racial slur and vulgar language and then threatening to beat him up when the customer reacted.