Handling frivolous discrimination complaints

Employer's duty to investigate when it suspects claim is false
By Colin Gibson
|Canadian Employment Law Today|Last Updated: 10/02/2013

Question: What should an employer do if an employee makes an obviously false discrimination complaint, is unhappy with the result of the investigation, and then makes additional complaints? Is the employer required to launch further investigations, even where it knows the complaints are not valid?

Answer: In all Canadian jurisdictions, employers have an obligation to provide a working environment that is free from discrimination on the grounds identified in the applicable human rights statute.