Voice recognition software okay

Privacy Commissioner of Canada says employer’s use of voice recognition software okay, case highlights growing connection between technology and privacy
By Stuart Rudner
|Canadian Employment Law Today

As technology evolves, companies have access to new methods of improving productivity, efficiency and security. Each new technological development provides innovative ways for organizations to improve the way in which they conduct business.

But many of these new technologies, either deliberately or indirectly, intrude upon the privacy of the workers employed by those companies. This is something that must be kept in mind when deciding whether to use new technology and, if so, how to implement it.

A failure to respect employee privacy rights can result in a finding that the employer has breached applicable privacy legislation.