Can customer information be protected in a confidentiality agreement?

Determining what information can be protected and what a former employee can use with another employer
By Brian Johnston
|Canadian Employment Law Today

Question:

An employee recently left our company to work for a direct competitor. When we hired him, he signed an agreement not to use confidential information about our company if he moved on, but we’re worried he could use information learned about our customers to solicit business for his new employer. Does this type of information qualify as confidential that we can prevent him from using?

Answer: