Online posts disparaging top customer not enough for dismissal

Comments harmed company’s reputation and relationship, but worker had a good record and was remorseful afterwards
By Jeffrey R. Smith
|Canadian Employment Law Today|Last Updated: 10/09/2015

A British Columbia worker’s angry online posts about his employer’s biggest customer were not sufficient cause for dismissal, an arbitrator has ruled.

Maxam Bulk Services is a manufacturer and distributor of explosives to clients in the mining industry. Based in Salt Lake City in the U.S., the company’s Canadian branch is based in British Columbia. Ninety per cent of Maxam’s business in Canada was for one customer — B.C.-based Teck Coal, making Teck Maxam’s largest customer globally.