British Columbia, provincewide | (34 transport truck drivers) and Teamsters Local Union No. 31
British Columbia | (30 warehouse employees) and CLAC (Service, Health, Manufacturing and Allied Workers Union) local 501
Managers' comments came in context of workplace; collective agreement governs all workplace disputes
'If an employer acts in good faith and acts reasonably, then its management rights will be respected'
Contracted services didn't intermingle with regular transit; city had limited control